Ditapis dengan
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Pengaruh kualitas pelayanan terhadap Kepuasan konsumen di took SK. Inovasi PG…
ABSTRACT The purpose of this study is to determine whether the dimensions of service quality that is tangible, reliability , responsiveness , assurance , and empathy influence on customer satisfaction in SK Innovation PGS Surabaya store, using multiple regression analysis with the F test and t test is to determine the variables partially , simultaneously and dominantly . The population in t…
- Edisi
- 2014
- ISBN/ISSN
- -
- Deskripsi Fisik
- xiii, 85hal.;29 cm
- Judul Seri
- -
- No. Panggil
- Sk.Eko Chr 160 2014
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah