Services Marketing : Fifth edition, Integrating Customer focus across the firm

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Services Marketing : Fifth edition, Integrating Customer focus across the firm

Pernyataan Tanggungjawab

Pengarang

Valarie A. Zeithami, Mary Jo. Bitner, Dwayne D. Gremier - Personal Name

Edisi

15

No. Panggil

658.8 Zei s

ISBN/ISSN

978-007-126393-1

Subyek

Klasifikasi

658.8 Zei s

Judul Seri

GMD

Text

Bahasa

English

Penerbit

McGraw-Hill

Tahun Terbit

2009

Tempat Terbit

New York

Deskripsi Fisik

xxviii,P.708; 25,5CM

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