Gaya APA

Scott, D, M. (2016). The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business (Revised and expanded edition). Hoboken: Wiley.

Gaya MLA

Scott, David, Meerman. "The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business". Revised and expanded edition Hoboken: Wiley, 2016. Text.