Gaya APA

Stern, W, N, A, N, Z. (2004). Winning at Retail: Developing a Sustained Model for Retail Success . New Jersey: John Wiley.

Gaya MLA

Stern, Willard, N., Ander,, Neil, Z.. "Winning at Retail: Developing a Sustained Model for Retail Success". New Jersey: John Wiley, 2004. Text.